It’s the most magical time of the year, and for travel agent Sarah it’s also the busiest! But this year one man threatens to ruin Christmas for Sarah’s customers – Mr Grinch, Will Armstrong. The Shooting Star Mountain resort is a magical place, and Sarah has fond memories of Christmas here as a little girl. But as the resorts new owner, Will refuses to play snowball or to deck the halls with anything remotely resembling holly! With customers complaining their Christmas is ruined, Sarah decides it’s up to her to convince gorgeous but Scroogey Will just how magical Christmas can be…